Lithend Estates
Customer Profile
Lithend Estates is a large private landlord letting to students in Hampshire.
The Challenge
We had been using the same property management software for approximately 17years. This wasn’t because the software was particularly good but rather that we had been unable to find anything better. One of the biggest problems with the software
was that it lacked any accounting functionality. This meant we had to double entry all of our accounting information onto Sage. The software was expensive and if you wanted to use all of the functions available you had to buy add-ons. The reporting was
limited and very time consuming. We often had to create our own reports within the software as the generic ones didn’t provide the information required. We constantly had bugging issues and updates and fixes came out faster than we could keep up.
The Solution
After a very time consuming year end in 2011, our accountants mentioned that they had heard about some new property management software that worked in conjunction with Sage and recommended Landlord Manager to us. After discussing our requirements
with the guys at Landlord Manager, we arranged an online demo of Landlord Manager for Sage and were shown it’s capabilities in some depth. We were instantly impressed with the software and felt that it would be a huge help and improvement over the software that we
were running. It’s biggest draw being that it linked to Sage and so we could have all of our financial data available in both programmes and without the need to double entry.
The Benefits
Having used our previous software for 17 years, we were extremely nervous in the beginning of how we would adjust LMFS in practice. We had estimated that it would take us a few months to get to grips with the new system but to our surprise
(and great pleasure!) the software was extremely easy to use and took only a matter of days to feel comfortable with. The on-line support feature is great with answers to questions/problems given quickly.
Since installing LMFS we haven’t looked back. From simple things like being able to import emails from outlook straight into a tenant record to being able to see all relevant financial information at the click of a button, LMFS provides a great solution and we would happily recommend it.
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