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We use Sage 50 for all our accounts information. We also have a construction package to manage our new homes division that links directly to Sage. At the time we also had a very outdated property management system to run our rental portfolio.

The Challenge

We use Sage 50 for all our accounts information. We also have a construction package to manage our new homes division that links directly to Sage. At the time we also had a very outdated property management system to run our rental portfolio. This could not produce management information without a great deal of manual intervention or link to our accounts package. Considerable time was spent in data entry as well, attempting to report financial information. We were also running various excel spreadsheets to maintain information such as gas safety checklists, works orders.

The Solution

We decided, therefore, we needed a system that could work just as our construction package did; data was entered on this one package and then could feed into Sage automatically. We also wanted a 'one shop' approach where all our other lists/excel sheets were ceased to be used and we could have all the information in one place. We looked at various packages and had numerous demonstrations and picked Landlord Manager as the preferred option. Not only did the system look very user friendly, it linked to Sage automatically and all the information to run the property portfolio could be stored on it.

The Benefit

The benefits have been incredible. All the team now run off one system, we can monitor our gas safety, insurance renewals, deposits registration and numerous other items of administration. As Finance Director, I can now run management reports direct from Landlord Manager and know they agree to my financial information on Sage. Also as we have 5 entities to report on, I no longer have to go into 5 separate sage companies to report on rental figures, I can pull this information direct from Landlord Manager. Our data entry is now much quicker and we can run tenant statements from Sage or Landlord manager at the press of a button. Gradually over time we have used the letter writing facility and can now mail merge our tenant's information with standard documents. We are very pleased that Landlord Manager has shown a very positive commitment into continually making improvements to the system and we have items on a 'wish list' that are gradually being incorporated into new updates that are being made.

The Park Lane Group Sue McGreevy ACA, Finance Director

Anthony Fear trading as Fromevale Properties has a rental division in Somerset letting properties owned by the proprietor.

The Challenge

We invested a large amount in a property management system from a competitor, the system was complicated, impossible to install without the technicians. The system was full of bugs, slow, unreliable and was simply not compatible with our needs. We found that we were doubling our accounting workload because our previous property management software could not link to Sage 50. We would need to enter the account information in both on Sage, and the letting software. This was time consuming, and created a higher risk of errors being made.

The Solution

When we discovered our previous provider was not going to make any immediate changes or improvements to the software we looked extensively at many alternatives. We were looking for something which was affordable because of what we had already invested, yet affective for our needs. There would be no point investing in a property management solution just because it was affordable. We needed a solution which would not only manage our property portfolio, but would maintain our accounts also. We decided to try Landlord Manager for Sage in April 2010.
We found that everything we needed was built in to one package. Landlord Manager for Sage connected to Sage very effectively, and allows us to view tenant accounts without opening Sage, view profit and loss, and financial information, which previously could only be viewed within Sage after being entered manually. Some financial reports are viewed more easily in Landlord Manager rather than Sage such as profit and loss by property.

In regards to property management, the software manages every aspect of the property throughout the tenancy from start to finish. The areas we were interested in were the set-up of a tenancy, communication with tenants with letter generation and templates, property maintenance including repairs, safety issues including reminders for inspections, and gas safe checks, rent arrears including reminders and arrears reporting, key press information, utility meter readings, commutation with suppliers, utility providers, contractors, and authorities, invoice schedules and posting on to Sage.

It's daunting with any new major change to a company's account/management software, which is why Visionbase Software provided us with support. We found the UK based support extremely beneficial and friendly, and we have developed an excellent relationship with them. Fromevale properties would gladly recommend Landlord-Manager for Sage.

Fromevale Properties Peter Higgins, Manager for AG Fear and Companies